Skyrotex - Premium Automation Solutions

Data Collection

Information We Collect

Skyrotex Solutions Pvt. Ltd. ("Skyrotex," "Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website, services, products, and support systems.

By using our website or services, you agree to the terms of this Privacy Policy.

We collect information only as necessary for business, service delivery, and legal compliance.

Personal Information

Full name
Phone number
Email address
Billing or project address
Company/organization name
Communication records
Any information you voluntarily provide

Project & Service Information

Site drawings and layouts
Device configurations
System architecture details
Support and maintenance records
Installation data and commissioning logs

Technical & Usage Information

IP address
Browser type/version
Device type
Pages visited
Date/time of visits
Referring URLs
Interaction data

Smart System Data

Device status data
Automation logs
Diagnostic information for troubleshooting
Data used strictly for system functionality and support
NO monitoring of personal lifestyle behavior

How We Collect Information

We collect information through:

Website forms
Consultation requests
Project onboarding
Customer support interactions
Emails, calls, or WhatsApp communication
Cookies and analytics tools
On-site project execution

Data Usage

Purpose of Data Collection

We use collected information to:

Provide consultation and system design

Execute automation and lighting projects

Configure and commission systems

Provide after-sales support

Improve services and user experience

Maintain service history

Send important service updates

Comply with legal obligations

Prevent fraud or misuse

Cookies & Tracking Technologies

We may use cookies to:

Improve website performance
Analyze visitor behavior
Enhance user experience

Users can disable cookies in browser settings.

Data Protection

Data Sharing & Security

Data Sharing & Disclosure

We do NOT sell personal data.

We may share information only with:

Internal employees and engineers
Technology vendors involved in your project
IT and cloud service providers
Legal authorities if required by law

Data Security

We use reasonable safeguards such as:

Access controls
Secure systems
Confidential handling practices

No digital system is 100% secure.

Data Retention

We retain data only as long as needed for:

Project lifecycle
Warranty and support
Legal compliance

Your Rights

Additional Information

User Rights

Users may request:

Access
Correction
Deletion (where legally allowed)

Requests can be sent to our email.

Third-Party Services

Third-party platforms (voice assistants, device apps, cloud services) have their own privacy policies.

We are not responsible for their practices.

Children's Privacy

Our services are not intended for individuals under 18.

We do not knowingly collect children's data.

Policy Updates

We may update this policy periodically.

Latest version will always appear on our website.

Privacy Policy